Returns & Exchanges
At Washme, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy until your refund is processed.