Frequently Asked Questions

Everything you need to know about shopping with WashMe.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

How should I care for my WashMe garments?

To maintain the longevity of our fabrics, we recommend machine washing cold with like colors and tumble drying on low, though air drying is always preferred for delicate pieces.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

Can I change or cancel my order after it's placed?

We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.